The method we use for cleaning is pH balanced hot water extraction (commonly referred to as steam cleaning.) This is the method required by carpet manufacturers to maintain warranties. First Class Cleaning’s exclusive hot water extraction method includes pre-treating the traffic and heavily soiled areas so that the cleaning process removes the toughest, deepest dirt safely and gently.

All home/work environments are different. This depends on each individual customers particular needs and requirements. Some experts recommend as often as every six months, most manufacturers recommend that carpets are professionally cleaned every 12 to 18 months. However it is entirely up to you. Allowing soil to build up will matt the pile together and significantly reduce the life of a carpet. Carpets should be cleaned on a regular basis and before they become heavily soiled for hygiene reasons and to prolong the carpets life.

Thorough care and maintenance of you carpets and upholstery can preserve there appearance and increase there longevity in both domestic homes and commercial premises for years and years. Cleaning will also brighten colours and provide a cleaner, safer and healthier indoor environment. Failure to take care of your carpets and upholstery will result in premature wear and damage. In essence professional carpet and upholstery cleaning cares for your investment and makes the life of your investment last longer.

Drying times depend on many conditions including, how soiled the item is, how much water is needed to clean it, weather conditions, indoor temperature and the atmosphere. However when we clean a carpet by our hot water extraction process they can be dry within 2 to 4 hours. However we do provide free blow drying, we use high powered blow dryers which rapidly reduce drying times and carpets can even be dry when we use these, before we leave. If your carpets are cleaned using our revolutionary Dry Fusion cleaning process the carpets are usually dry in 30 minutes.

NO. We will happily move furniture. The general rule is if the furniture is fixed or permanent eg: heavy wardrobe, sideboard, bookcase, it is easier to clean around the item, and if the carpet has never been walked on this makes it easier for the customer. Everyday items eg: 3 piece suite, tables can stay in the room and are easily moved to one side whilst we clean under them, and then the items moved back again, we kindly ask that you move all small items, personal possessions, clothing, children’s toys etc., for insurance reasons we are unable to move any heavy, large or fragile furniture, any electrical equipment or goods of high value.